Compassionate Care on Every Journey
t Nemthorse, we are dedicated to providing safe, dignified, and reliable non-emergency medical transportation. Our mission is to bridge the gap between healthcare and accessibility for families and medical facilities throughout New York.
Our Founding Story
Bridging the Gap in Healthcare Accessibility with Dignity and Respect
Founded with a clear vision to support our community, Nemthorse began as a dedicated family response to a growing need for reliable medical logistics. Over the years, we have grown into a trusted network of certified drivers and specialized vehicles, all sharing a singular, non-negotiable goal: to provide safe, comfortable, and highly punctual door-to-door transportation for individuals facing mobility challenges.
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How it works
Seamless Transport in Three Simple Steps
1. Request & Schedule
Submit your trip details online or call our dispatch desk. We collect mobility requirements, destination drop-off details, and appointment times to build your clean itinerary.
2. Dispatch & Track
We match the perfect vehicle to your physical needs and assign a certified driver. On the day of transit, you and your medical facility receive live GPS tracking links and arrival notifications.
3. Safe Door-to-Door Care
Our trained crew arrives early, safely assists the passenger into the vehicle cabin, manages secure lockdowns, and provides hands-on escort directly inside their appointment desk.
Our Purpose
Our Mission
To empower individuals with mobility limitations by providing exceptionally safe, punctual, and compassionate medical transportation. We are deeply committed to reducing healthcare access barriers, ensuring every passenger is treated with the highest degree of dignity, care, and professional respect.
The Future
Our Vision
To be the gold standard of non-emergency medical logistics in New York, recognized by healthcare facilities and families alike for our flawless safety record and bedside-to-bedside dependability. We envision a community where health conditions never compromise a person’s freedom or access to vital medical care.
Leadership
Our Leadership Team
Matthew Cole
Founder / CEO
Juan Soto
Co-Founder / Head of Dispatch
Lilian Chan
COO / Compliance Officer
Community First
Dedicated to Community Health Equity
We believe that reliable healthcare access should never be restricted by mobility barriers. Nemthorse proudly partners with local senior centers, veteran groups, and non-profit clinics across New York State to provide subsidized transport programs and volunteer outreach, ensuring our most vulnerable neighbors never miss a critical treatment.
Partner with a Transport Team You Can Trust
Discover the difference that compassionate, punctual, and highly professional medical logistics can make for your loved ones or your healthcare facility.